Loading State
Grow Strong

If you recognise the need to stand apart from everyone else in order to grow strong, contact our Managing Partner, Lorraine Jeckells, and let’s talk about how we can help.

+44 20 7787 3001
lorraine@freepartners.com

Senior Account Manager

We’re looking for a seasoned account manager with a passion and energy for quality service who can:

  • Hold their own when it gets busy
  • Develop strong relationships with senior clients
  • Speak with authority around media channels, strategy and creative
  • Manage budgets and timelines with multiple streams of work
  • Develop a deep understanding of a client’s business environment and needs quickly
  • Successfully deliver projects in a timely and professional manner
  • Be resourceful in meeting client requests – able to diplomatically question and provide solutions for unrealistic ones

Responsibilities:

  • Be the lead day-to-day eyes and ears of your allocated accounts.
  • To manage all jobs through agency systems and procedures, liaise with other teams as appropriate.
  • Mentor Account Executives on your accounts.
  • Establish business objectives for each client project and provide a full and detailed strategic proposal that meets given budget, deadlines and achieves the business objectives
  • Manage own time effectively and understand the need to prioritise tasks or delegate where required, flagging if more resource is required
  • Ensure all project activity is delivered within timeframe and to highest standards – taking responsibility and accountability for all internal resources and costs used on client work
  • Maintain time reporting system to manage clients and projects efficiently and professionally
  • Leverage client relationships for introductions to additional business units and brands
  • Develops rapport with clients troubleshooting conflicts as they arise
  • Leads the development of strategic solutions which build brand equity and deliver results for the client
  • Plans and executes assignments that are on strategy, on time and on budget
  • Delivers polished client presentations, both written and verbal
  • Contribute during major creative or status briefing meetings internally or with a client (e.g new campaign)
  • Ensure that estimates are understood and approved/PO’d by client – be able to explain and justify all the elements on an estimate to client
  • Have a basic understanding of client’s marketing plan/targets/objectives as well as the agency client plan
  • Have a thorough understanding of competitive market – category, brand, strategic implication and the wider sector/channel trends and developments.
  • Distinguish between a good client brief and a poor client brief – know what questions to ask
  • Judge creative ideas in terms of factual legal accuracy and relevance to and adherence to the creative brief
  • Be able to distinguish between an advertising idea and an executional idea
  • Have a thorough understanding of the brands’ conceptual target audience and those of the competitors
  • To contribute at all times to the ethos and spirit of the agency

Reasons to accept this role:

  • Competitive salary
  • 12 month contract
  • Free food and drink when in the office
  • Close knit team – lots of support, learning, collaboration
  • Good work/life balance – work hard but play hard and a friendly, fun team

Job Type:

  • Full-time 12 month. Contract

Salary:

  • Available on application

Experience:

  • Account Management: 4 years (Required)
  • Proven success in collaborating with a multi-disciplinary team in achieving established objectives
  • Regularly delivers quality work (creatively and strategically solid) within budget parameters
  • Successful leadership of clients
  • Successful negotiating skills

Required behaviours and competences

  • Innovative – intelligent, clever, original. Searches for new and better ways of operating.
  • Creative – originality of thought, expression. Imaginative.
  • Connective – able to link and communicate with others, both clients and colleagues.
  • Responsive – reacts to business needs and delivers on commitments works well in a fast paced environment, able to prioritise and problem solve
  • Courageous – willing to take calculated risk. Challenges appropriately
  • Engaging – able to quickly build relationships with clients and colleagues. Adept at successfully and appropriately delegating or managing up.

 

 

Winner Marketing and PR team of the Year at the Reactions 2019 London Market Awards.